Question: How do I know if my trademark is registrable?
Answer: Immediately after the purchase, we will conduct thorough trademark search and will provide you with the search results and search report. If your trademark has low chances of achieving registration, we will make some suggestions how to improve chances. You will also have the option of asking for full refund.
Question: What if I want my money back?
Answer: We will gladly offer you your money back within 2 days after purchase.
We will also refund you the money if the search shows that your mark has low chances of achieving registration. We are unable to offer refund if we have already prepared your trademark application.
Question: When is re-filing possible?
Answer: Re-filing is possible only if the Trademarks Office issued a final refusal during the examination process to register your trademark on the Principal or Supplemental Register for all of the goods and services listed in the application.
Question: What if I change my mind about pursuing my trademark? What if I decide to re-brand? What if my trademark is opposed?
Answer: If you decide to abandon your trademark, simply change your mind about pursuing your trademark registration or if you decide to re-brand, we will not re-file for free. If your trademark is opposed by a 3rd party during the opposition period and if you choose not to defend it or if you lose during the opposition proceedings, we will not be able to re-file for free.
Question: Can I re-file for different goods and services?
Answer: No, free re-filing must be done for the same goods and services. You may decide not to include some goods and services, but you may not expand the original scope of the goods and services.
Question: Can I re-file in a different country?
Answer: No, free re-filing must be done in the same country where the original application was filed.
Question: Can I ask for money-back instead?
Answer: No, we do not offer money-back. Free re-filing offer has no monetary or cash value.
Question: How soon do I need to re-file?
Answer: Free re-filing offer must be used within 6 months after a client was notified of refusal by Trademark Angel.
Question: Do you actually register my brand with Amazon Brand Registry?
Answer: We will help you register your brand with Amazon Brand Registry. We have created a guide that we will share with you, if requested. However, you will apply yourself as this will lead to the fastest approval. With our step-by-step guide it's really easy to do and should not take more than 10 minutes. If you get stuck or need any help along the way, we will do our best to help you.